Privacy Policy

1. Introduction

Welcome to www.yoxso.com. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and your rights regarding your information.

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Information you provide directly:
  • Account registration (name, email address, username, password)
  • Contact forms, feedback, support requests
  • Documents provided by you (e.g., certificates, personal documents like Aadhaar card, domicile certificate, bank information, etc.) for filling government/job/scholarship forms or personal updates
  • Payment details (if applicable) such as billing address and partial card details (only what is necessary, in compliance with PCI-DSS)
• Information automatically collected:
  • Device information (IP address, browser type, operating system)
  • Cookies and similar technologies (session IDs, analytics)
  • Usage data (pages visited, time on site, features used)
• Information from third parties:
  • Social media profiles (if you connect via social login)
  • Analytics providers or partners

Note: Our website may contain links to external websites. These third-party websites are not covered by this Privacy Policy, and we are not responsible for their practices.

3. How We Use Your Information

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To assist in filling government, personal, or scholarship forms as requested
• To respond to inquiries and provide customer support
• To send updates, newsletters, and promotional materials (opt-out available)
• To analyze usage and improve user experience
• To protect the security and integrity of our services and comply with legal obligations

4. Legal Basis for Processing

Depending on your jurisdiction, we may process your data based on:

• Fulfillment of a contract
• Your consent
• Legitimate business interests (e.g., improving services, ensuring security)
• Compliance with legal obligations

5. Disclosure of Information

We may share your information with:

• Trusted service providers (hosting, analytics, payment processors, email services)
• Business transfers (e.g., in case of merger or acquisition)
• Legal authorities (if required by law or to protect rights and safety)
• With your consent or at your request

6. Cookies & Tracking

We use cookies and similar technologies to improve your experience. Types of cookies include:

• Essential cookies – necessary for site functionality
• Preference cookies – save your settings
• Analytics/performance cookies – help us understand usage
• Marketing cookies – used for advertising purposes

You can manage cookies through your browser settings or opt-out tools provided.

7. Data Retention

We retain personal data only as long as necessary for the purposes described in this policy or as required by law.

8. Data Security

We use reasonable technical and organizational measures to protect your data. However, no online transmission is 100% secure.

9. Your Rights

Depending on your jurisdiction, you may have the following rights:

• Access, correct, or delete your data
• Withdraw consent
• Object to or restrict processing
• Data portability
• File a complaint with a supervisory authority

10. Children’s Privacy

Our services are not intended for children under 13 (or 16 where applicable). We do not knowingly collect personal data from children.

11. International Data Transfers

If you are located outside our country of operation, your data may be transferred and processed in other jurisdictions. We will take appropriate steps to ensure protection.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:

Email: support@yoxso.com

Address: [Insert Company Address]